Talking
quickly and passionately, Amparo sounded positive though despite
the gloom in some of the early news that she relayed.
Most
recently the Human Resources Director at an IT company based in
Barcelona, Amparo made it clear that the global financial crisis
had left its mark on Spain. Everyone was feeling it. According to
Amparo, the real estate sector was one of those hardest hit. IT
was badly affected, as well, with a steady stream of job cuts. This
was understandable. With software purchases, there may be updates
and upgrades but this will necessarily be bottom of your priority
list especially if the software itself is working fine in its current
form.
Compensation
and benefits perhaps, now more than at any other time, seem to be
a focal point. Our mood has been affected and it’s hard to
keep motivated in depressing, challenging times. The tendency to
quit, to move jobs for a small pay hike or just trudge are some
of the ways people have managed this situation. Organisations the
world over, are spending lots of time figuring out how best to motivate
and cajole talent in this environment, and necessarily money is
one of the triggers.
According
to Amparo, at one of the biggest banks in Spain, incentives have
still formed an important part of the remuneration package. While
financial incentives have been lowered since last year, compensation
has been viewed through a number of other lenses. As Amparo explains,
“If you’re the branch director, you might be earning
less than what you did compared to last year. But it’s likely
to be replaced by say, a higher level of engagement with the organisation.
There might be more meetings, for example, with senior management
or the senior executive committee.”
So
while money per se may not form part of many organisations’
plans for reward, this is not the end of the road. There are many
other avenues open. Some look to increase the provision of training
and development opportunities.
An
interesting development Amparo mentioned is the possibility for
non-sales executives to take up sales opportunities. “For
example, an administration executive may refer a friend or family
member to the organisation. There may be a fit with the product
or service offering and in that sense, you are given the opportunity
to move beyond the strict confines of your role and start thinking
about the organisation as a whole. If a non-sales executive were
to bring in a customer, if the customer does make a purchase, the
executive is remunerated”, Amparo clarifies. In this way,
everyone is more engaged in moving the organisation forward and
in what the organisation does.
Social
security provision in Spain means free health insurance in hospitals.
But, interestingly enough, some progressive organisations have been
noted to take it a level up by providing additional private health
insurance as one of the benefits. It was a sign that the company
cared.
Life
insurance policies was another benefit organisations provided for
employees. A relatively inexpensive option, this was seen as a good
way to establish and cement stronger relations with key talent and
was very well received.
But
it appears that one of the more interesting things around at present
is the concept of flexible compensation. Relatively unknown locally,
Amparo is positive that this is a likely upcoming trend.
This
type of compensation allows an individual an option to have more
than just his salary - he can have his expenses or utilities paid
for. For example, the organisation could reduce the salary component
and agree to pick up a year’s worth of accommodation rent
payments. The flexibility lies in what other components outside
of the salary can be paid for as well as the duration that this
is done. This also poses benefits for the organisation as eligible
expenses may be paid with pre-tax dollars rather than after-tax
dollars.
From
what Amparo has seen of this trend, it has really taken off. Initially,
there is a level of hesitation. People may appear to be reluctant
about it when first presented with such choice but once deployed,
they begin to truly see its impact and value They are thrilled with
these options. It gives them choice.
“There’s
tremendous value here”, Amparo argues. “I see this taking
off in the future. But this is not the only thing organisations
can do. One of the things I’ve seen over here is discounts
or sponsorship towards employee education and training. Especially
if it’s related to your job”.
Like
most other organisations, subsidy or sponsorship of gym membership
have been employed. Organisations see the link between contented
employees, reduced stress levels and an emphasis on a balanced lifestyle.
But
coming back to the point about flexible compensation, one of the
most significant advantages to an employee is the tax break. Since
a flexible compensation plan uses pre-tax dollars for reimbursement
of otherwise after-tax expenses, an employee reduces his Social
Security and income tax base by reducing his salary and thus his
taxes. In other words, the more an employee uses flexible compensation,
the lower his tax base is and the more net spendable income he has.
While there may be differences in how these packages are employed
across organisations, industry and geography, the good news is that
both employer and employee can jointly craft a plan that makes sense,
that is fluid, that meets real needs and is a win-win to both of
them. And this is a good reason to celebrate.
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