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Q&A
Retrenchment
with Dharmen Sivalingam
HR Matters : It has been argued that retrenching employees in
Malaysia is very difficult. The fear of rigid laws and perceived
obstacles in retrenching employees mean that multinationals are
very wary of setting-up large scale operations here. They fear
that if business does not do well, it will not be easy to retrench
employees. Is this true?
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HR
Matters Magazine
Issue 14 | April 2011
BUSINESS
TRAVEL RISK
The Role of HR in Managing Effective Business Travel
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Dharmen
Sivalingam is the Executive Director of MECA
Employers Consulting Agency Sdn Bhd, a boutique consulting
firm that provides advisory services to employers
on all things related to Industrial Relations. His
ultimate career goal is to deliver world-class industrial
relations practices to Malaysian employers.
Purely focused on IR, MECA clients are entitled to
free on-site, phone and email consultation, weekly
case summaries, invitations to bi-monthly meetings
on IR topics. MECA recently ran their annual convention,the
2010 MECA Industrial Relations Convention in June.
For more details, please visit Meca.
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Dharmen
: Retrenchment
is yet another guise of termination of employment. Just like the
other types of termination, an employer who retrenches his staff
will be required to show that the retrenchment was with just cause
or excuse if the employee files a representation under section 20
of the Industrial Relations Act 1967.
What would amount to just cause or excuse in the case of retrenchment?
There are three criteria.
In the first place, there must be a valid case for retrenchment.
Many assume that the case for retrenchment necessarily involves
financial loss. This is not so. It normally is but it is not a pre-requisite.
Outsourcing or automation may be the reason for retrenching. Indeed,
a company may actually increase profits as a result of outsourcing
or automation. So long as the decision to retrench was made in good
faith, the Courts would not normally interfere. It must be stressed
that this does not allow the employer to use the “notion”
of retrenchment to wantonly get rid of staff. Such actions would
give rise to the Court concluding that the employer had acted in
bad faith and this would be fatal to the employer’s case.
The second criterion is that there must be proof that as a result
of the decision to retrench, the employee’s services are redundant
or surplus to requirement. If the services of a particular employee
is still needed post-restructuring, then clearly the services of
the employee in question cannot be terminated. Ideally, the fact
that the services of the selected employee are redundant should
be demonstrable in Court.
Finally, the selection process of employees to be retrenched comes
under scrutiny.
Of course, in a situation of a total closure, there will be no selection
process because all employees will be retrenched. But, more likely
than not, the retrenchment will be due to a downsizing exercise
rather than a complete closure. Some employees will be retrenched
and others will continue to serve the employer. Who goes and who
stays will be in issue. The most recognisable process of selection
of employees is the LIFO principle. This stands for Last-In-First-Out
i.e. when selecting one of two employees to be retrenched, the employee
with the greater years of service ought not to be retrenched.
Many are under the misimpression that the LIFO principle is etched
in stone and nothing short of complete adherence to it will suffice.
That is not so.
LIFO may be departed from, provided there are valid reasons to do
so. There are many reasons that can justify deviation from LIFO.
Some of the reasons are: age (especially if the longer serving employee
is close to retirement), particular skill sets, qualifications,
performance, etc. However, any departure from LIFO must be provable
with satisfactory evidence.
It always amuses me that most companies would want to depart from
LIFO on grounds of performance. They are so quick to tell me that
between two employees, one is clearly better than the other. Alas,
upon checking the most recent performance appraisal for the two
employees, both are rated equally. Obviously, such evidence would
counter the argument that LIFO can be departed from, on grounds
of performance.
In addition to the above, in the event of retrenchment, employers
may be obliged to pay termination benefits to employees according
to the law. Furthermore, the employer is required to inform the
Labour Department about the impending retrenchment and provide some
details about the retrenchment exercise.
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