He says that executive presence in a leader is about character and
is displayed by doing the right thing in the right way and getting
consistent results. The leader goes the distance to find solutions
- no shortcuts. The critical ingredients are trust – credibility
and authenticity, and executive presence requires the leader to
fully engage heart and head to work together. Mark W. Sickles, an
advisor to corporate boards and executive teams, says “When
executives with presence walk into the room, people think, ‘Now,
something good is going to happen’”. Such leaders are
typically respected not so much for the job they hold as for the
job they are doing.
Such leaders are typically respected not so much for the job
they hold as for the job they are doing. |
Are
leaders born with executive presence or can they acquire it? Apparently,
there are specific qualities that qualify an individual for executive
presence. A great track record and performance background only open
doors. Thereafter people watch for evidence. Presence, like reputation,
builds slowly and surely over time as trust is established through
accountability and consistent success. You either naturally project
executive presence or you work at it as you would in cultivating
any new skill. In this case, executive presence is more than a skill,
it is a state of being and doing.
In
building trust, head-intellectual skills and heart-emotional skills
are equally important. Leaders with executive presence are intuitively
pragmatic about the reality of a situation, according to Tad McIntosh
of HumCap. They see beyond the problem to the wider organisational,
individual and personal contexts. They have a growth mindset - focusing
on effort and hard work rather than a fixed mindset that relies
heavily on inherent talent. High awareness of self and others or
EQ is also essential as it facilitates good decision-making, effective
communications and high quality relationships.
A leader who lacks self-management skills also tend to lack the
discipline needed to make decisions such as considering both positive
and negative consequences and being reflective rather than reflexive.
Confidence, discipline and tolerance for frustration have significant
impact on performance.
Communication is 80 per cent non-verbal and it is no surprise
that creating an executive presence requires strong non-verbal
communication skills. |
Dr Paul Aldo of IPS, an Atlanta-based executive consulting firm,
suggests that executive presence is more about conduct than context.
It is how you package content and tell the story –essentially
how you communicate. He lists the following qualities of people
perceived to have executive presence:
-
Candour. The willingness and ability to tell it like it is constructively.
Honesty and authenticity matter.
-
Clarity. The ability to tell your story in an intuitively clear
and compelling way.
-
Openness. Willingness to consider another person’s perspectives
without pre-judgement.
-
Passion. Personal engagement that convinces others that you truly
believe and are motivated, committed and driven by a cause or
point of view.
-
Poise. The way you carry yourself. Personal style that tells of
your background, education and experience.
-
Self-confidence. The air of assurance of strength and resolve
to carry things through.
-
Sincerity. Firm conviction of believing and meaning what you say.
-
Thoughtfulness. The impression of thinking through and deep reflection
on issues.
-
Warmth. The appearance of being accessible to others and being
interested in them.
We
have all encountered that larger than life person who simply stands
out whether in a dialogue, a meeting or conference. That person
who exudes personal engagement and commands attention with clarity
of thought and expression, making him/her exceptional in that setting.
That same person seems to connect with you on an intellectual, emotional
or spiritual level even though at arm’s length or from a distance.
That is executive presence and we can learn to command that kind
of presence. Dr Aldo suggests that we first master the application
of expressive tools that we have and then be authentic in projecting
executive presence in our use of those tools.
Communication
is 80 per cent non-verbal and it is no surprise that creating an
executive presence requires strong non-verbal communication skills.
The expressive tools readily at hand are our eyes, face, body, voice,
conversational pace, and message architecture. These tools represent
the entire spectrum of expressive possibilities. Our eyes speak
of emotions that lie deep within and our facial expressions are
universally understood - a smile is a smile anywhere and a frown
is a frown on anyone. We are constantly scanning people’s
faces to assess the emotional landscape when we communicate. Body
language and voice modulations also carry tremendous weight in setting
the stage too.
Picture
your usually convivial counterpart sitting at the meeting table
with arms folded across his chest, giving you short terse responses
in a monotone with a blank face and not looking you in the eye.
Your response?
(a) Great! He’s happy to discuss my last email
(b) Oops! I hope it’s not about the email I sent
(c) This is bad. Stay calm. Listen and connect.
Message
architecture. No matter how well we carry ourselves or how good
we sound, the message that comes out of our mouths matter. We need
to pay attention to how we craft a message - the lines, the flow,
the emphasis, and the psychological state that we want to induce
in our audience.
Executive presence is having the knack of communicating
to make people stop - to listen, think and do. |
|
The
trick is to effectively use your expressive tools to project the
nine qualities of executive presence. Like all good habits of high
performance, it takes constant focused deliberate practice with
guidance or a coach.
Leaders
with executive presence can make a significant positive difference.
They are perceived to have good judgment and display multi-dimensional
competencies that enable high performance in teams and organisations.
“They not only set strategy, they also implement the plan
and get others to assist them”, according to Stephen Long.
They are thinkers and doers. They have character. Their people are
inspired by them and trust them to do the right thing the right
way and to treat other people right. Judgment and wisdom, integrity
and authenticity, character and courage – these are qualities
that effective leaders need to convey consistently and convincingly.
Executive presence is having the knack of communicating to make
people stop - to listen, think and do.
|