colours,
large-print, not too many words, easy to read, short sentences,
furry animals and 'amusing little people', all of which certainly
should, set alarm bells ringing: A book for adults trying to pass
itself off as a kids' book?! First though, the question is, why
bother with it, why worry about it, why even take it seriously?
Making
An Impact
There are two main reasons: the first is that this book is influential.
Who Moved My Cheese? is used by people and institutions that are
definitively influential. And anything that influences the influential
is surely important itself. The second reason relates to its message
and the influence it has.
Our attention is drawn to the fact that the book is used and endorsed
by at least twenty-three large and well-known institutions: Abbott
Labs, Bausch & Lomb, Bell South, Bristol Myers Squibb,
Citibank, Chase Manhattan, Eastman Kodak, Exxon, Georgia Pacific,
General Motors, Goodyear, Greyhound, Lucent Technologies, Marriott,
Mead Johnson, Mobil, Oceaneering, Ohio State University, State Farm,
Textron, Texaco, Whirlpool, Xerox, countless churches and hospitals,
unnamed government agencies, and the United States Military.
In many countries, including Japan and America, Who Moved My Cheese?
is read widely in family homes, by parents to their children as
a bedtime story; and many UK companies have held major conferences
celebrating and 'exploring' the usefulness of Who Moved My Cheese?
Mention it to any marketer or manager in just about any country
and they will likely have heard of it, quite probably have read
it, and would be extolling it and its profound insights.
The
Characters
Let me introduce you to it. In the book, everyone is looking for
cheese. Cheese is a metaphor for what we want in life (jobs, relationships,
money, recognition, etc.). The Maze is a metaphor for
where you spend time looking for what you want (the organisation
you work in, the family, or community you live in). Hem and Haw,
two characters in the book, come to regard the cheese they found
at Cheese Station C as their cheese, and they eventually moved their
homes to be closer
to it, and built a social life around it. They do not, however,
notice it depleting. When it does run out, it is only the mice,
Sniff and Scurry, who weren't surprised. ‘Since Sniff and
Scurry had noticed that the supply of cheese had been getting smaller
every day, [so] they were prepared for the inevitable and knew instinctively
what to do'. More precisely, what is celebrated, is that ‘the
mice did not over-analyse things’. Hem and Haw, however, did.
In Who Moved My Cheese?, the deal is exactly as the mice well know
: ‘To the mice, the problem and the answer were both simple.
The situation at Cheese Station C had changed. So, Sniff and Scurry
decided to change'. Hem and Haw however, obsessed over questions
of fairness. The four imaginary characters illustrate that for change
to happen, one must be ready to sniff or smell
a change in trends. Moving ahead of a trend would significantly
equip oneself with opportunity.
The old saying is “Slow and steady wins the race”; however
in an era of globalisation, “steady speed wins the race”.
So, how should one deal with change? Firstly, a person needs to
be flexible and adapt to any situation. This requires one to be
open-minded and think out of the box wherein they are willing to
listen to other ideas and perspectives. Very often, we see some
companies or employees taking
a laid-back attitude in instituting change by having “a wait
and see” approach rather than taking the initiative to implement
changes immediately. Further, one must recognise that change is
good although some change aspects take a longer period of realisation,
which could be be painstaking.
How to win with change
To kick-start your change initiative, consider adopting the following
:-
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Anticipate
the best rather than fear the worst
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Positive
reactions rather than negative behaviours
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Constructive
thoughts rather than destructive emotions
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Feel
confident and capable rather than unsure and inept
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Embrace
opportunities rather than count obstacles
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Move
forward rather than step back
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Be
an advocate rather than a victim. 
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Reviewed by Asohan Satkunasingham. Asohan is the Industrial
and Human Resource Manager at Kuala Lumpur Kepong Berhad.
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