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OPINION
5
Courage Myths at Work
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Sandra Ford Walston |
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Jan 2010 |
Debunking a few myths about courage in the workplace.
Myth #1: Most people display courage at work.
Demonstrating courage in the workplace is a lot like implementing
ethical standards — most people tend to follow. In recent
years, loads of stories surfaced about employees being told to
do something unethical and then doing it in spite of the obvious
issues.
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HR
Matters Magazine
Issue 9 | January 2010 |
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Sandra Ford Walston, The Courage Expert, innovator
of STUCKThinking™,
is an organizational effectiveness/ learning consultant,
speaker,
corporate trainer and courage coach, specialising
in understanding women’s leadership issues,
courage behaviors, individual personalities and leadership
styles that focus on the tricks and traps of the human
condition.
Sandra
is the internationally published author of bestseller
“COURAGE: The Heart and Spirit of Every Woman.”
Her second book is currently agent represented. Sandra
writes for “Chief
Learning Officer” and “Strategic
Finance” magazines, and she posts a monthly
Courage Blog
on her own her own site and for PINK
magazine and successtelevision.com.
Sandra provides skill-based programs for public and
private businesses, including Caterpillar, Inc., Auburn
University, Procter & Gamble, Wyoming Department
of Health Public Nurses, Farmers Insurance, Wide Open
West and Hitachi Consulting. She is a Newfield Network
Coach.
Ms.
Walston is qualified to administer and interpret the
Myers-Briggs Type Indicator® and is certified
as an Enneagram
teacher and she enjoys applying insights from both
systems to her work. With over eleven years of experience
with finance professionals, she instructs for the
University of Denver Graduate Tax Program Continuing
Professional Education courses and she formerly taught
for the Colorado Society of CPAs.
Her
Home Page is www.sandrawalston.com
or sign up for her courage blog.
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When the opportunity arises for you to stand on the strength of
your courage, do you fall on your sword or cross swords? Case in
point: a woman working at a hospital noticed a peer reducing the
number of procedures required to disinfect and sterilise surgical
utensils. If you are that person, will you be the whistleblower?
Myth
#2: People demonstrate courage through amazing feats of heroism.
Most people believe firefighters and police officers are heroes.
They were called heroes in the United States during 9/11. However,
ask these professionals if they think of themselves as heroes and
they will say, “No, I am trained to do my job. If you call
911 it’s a day from hell for you, not me.” Most people
are not “heroes,” but we seem to associate only heroes
with having courage. Certainly the hijacked 9/11 passengers who
sacrificed their lives demonstrated heroism. However, everyday courage
does not revolve around amazing acts of heroism, even though we
pay tribute to these types of heroism more than we practise everyday
courage. Everyday courage is what empowers us to ask for a raise
when it is long overdue.
Myth
#3: Courage leadership development in business is easy.
If the goal is to implement a courageous culture, company executives
must lead by example. It’s the same with quality control,
risk-management and diversity. Courage leadership in business means
managing with courage the paradoxes that occur. For example:
1. If I tell my boss we’ve understated our debt by a billion
dollars, I lose my job. If I don’t tell my boss, I may face
prison.
2. Are you given assignments that don’t make sense? What do
you do? (This example tends to be more prominent the higher up the
ladder one goes.)
3. If people are empowered with courage, then how do I stop them
or control them?
Myth
#4: Past generations had an easier time being courageous because
the work environment was less complicated. Florence Nightingale,
Golda Meir and Victoria Woodhull would all argue that point. Florence
Nightingale worked 20-hour days in a filthy Turkish war hospital
in order to reform British healthcare. Golda Meir overcame poverty,
racist violence and sexism to become a respected world leader. Victoria
Woodhull escaped a “white trash” upbringing and fought
abusive Victorian “values” to fight for women’s
rights and run for the U.S. presidency. People of every generation
face serious obstacles, which is why courageous behaviours in the
workplace must be promoted. Courageous workplace behaviours include
admitting mistakes at the first opportunity; speaking up with candour
and grace in difficult situations; challenging the status quo; and
creating a culture that commends instead of blames.
Myth #5: You don’t have to hit the bulls-eye very
often to be courageous. Awakening your personal courage
begins with learning to stop and reflect so that you live from the
inside—the bull’s-eye of your true being. What’s
an example of “the bull’s-eye of your true being?”
Lin Carson is a scholastic baker in Denver. With a Ph.D. in Cereal
Science and Chemistry, she knew the corporate road with Nestle or
Kraft would eventually not fulfill her unique ideas. A true example
of the courageous spirit of the female visionary, Lin wanted to
open her own bread café and develop recipes with shorter
baking times so customers could purchase them all day long hot from
the oven. As a result, she is reaping intrinsic rewards from her
efforts and she’s on her way to achieve the results that lead
to long-term self-fulfillment. 
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