NEWS
Hewitt Associates Strengthens Southeast Asia Business with “One-Market” Model

June 09 Malaysia | Hewitt Associates, a global human resources consulting company today announced a re-organising of its Southeast Asia business to a “one-market” operating model. This “one-market” model will allow the company to leverage and maximize the strengths and capabilities of its talents across the Southeast Asian countries, and focus more on delivering best quality solutions to clients in the local markets efficiently and effectively.

“The decision to move to a “one-market” model followed a world-wide company review. While our Southeast Asia market has significant growth potential, it also presents us with some significant challenges in responding effectively to the growing expectations of our clients - related to quality, speed and value - in each of the countries we service. We recognised that to overcome these challenges, internal transformation is required. The transformation will strengthen and improve the high impact for our clients that come on the back of a more synergized and leveraged model,” said Mr. Alan Parker, Business Market Lead, Hewitt SEA.

Hewitt SEA market comprises Indonesia, Malaysia, Philippines, Singapore and Thailand. Previously, these countries operated as individual markets, serving clients in their respective geographies. With the new model, the countries will combine their resources to deliver robust, seamless and consistent solutions to clients as well as maintaining the customized and unique requirements of our clients at each of these locations.

Under the new SEA operational model, the business will be managed under two solution streams; Performance & Rewards, and Leadership & Engagement/Culture. These solution areas will be supported by an Actuarial, Base Compensation and Research Center, and a Client Delivery Center managed out of Kuala Lumpur.

“The new model will allow our dynamic consulting team to work closer with Hewitt’s esteemed and progressive clients and offer HR solutions that are tailored to meet their business needs and drive better results which will see them beyond the current economic situation,” said Ms Persis Mathias, SEA Client Delivery Leader.

Mr. Parker added, “Organisations in Malaysia are very focused on improving their HR effectiveness, process and capability for the next wave of growth. We are committed to partner and grow with these organisations in this journey.”

The new operation model will take effect in October 2009. Mr. Alan Parker will continue as SEA Business Market Lead. Performance & Rewards will be managed by Mr. Kulshaan Singh, SEA Performance & Rewards Business Lead, and Leadership & Engagement/Culture will be spearheaded by Ms. Jacqueline Gillespie, SEA Leadership, Engagement & Culture Business Lead. The support centres will be led by Mr. Surendran Ramanathan, SEA Actuarial, Base Compensation & Research Center Lead and Ms Persis Mathias.

---------------------------------------------------------------------------------------------

Source : Hewitt Associates