As
Others Cut Back, Outsourcing Firms Pick Up The Slack
by Manish Mehta
Oct
09 | As Malaysians learn to deal with the news
of the country’s contracting economy, more belt-tightening
is expected.
However,
not all industries are in despair.
The
widespread cost-cutting by multinational companies (MNCs)
and local businesses has become an unexpected boon to
companies offering outsourcing services.
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| Contributing
to the Bottom Line In Tough Times (And Good) |
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Jul
09 | When organisations are operating in difficult
circumstances and struggle to sustain business performance,
Managing Directors and CEOs are often hard pressed to
maintain positive communication with employees. In the
absence of information from the top, unfounded rumours
will inevitably fill the void. Rumours quickly become
fact and tension builds. Employees quickly become distracted,
individual and department performance levels fall, and
the difficult situation faced by the organisation is magnified.
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| Being
involved with an organisation confronting this situation
some years ago, I found a solution that was surprisingly
simple, effective and inexpensive. It proved that HR can
play a very positive and influential role in engaging
staff, heightening focus on work outcomes and improving
overall business performance during tough times. |
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Certification
for Global Professionals in Human Resource
Randy
Lotero talks about the Global Professional in Human Resources
(GPHR), the certification available to HR professionals
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Guy
W Wallace |
Empowerment as a Process
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Dileep
Pillay
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HR
as a Profit Centre
Turning HR on its head. Dileep Pillay talks about HR creating
a revenue stream.
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The overriding goal of the “empowerment” concept
is much the same as the “delegation” concept
that has been promoted in past decades: Better business
decisions period.
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[excerpt]
...Some
organizations have toyed with the idea of turning their
HR center into a profit center. Yet, this has largely
been discussed at a theoretical level; very few have actually
moved ahead in practice. |

Dave
Rogers |
Ready,set,calibrate!
Dave
Rogers believes that
anyone
of us can be a
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Chin
Tuck Piew
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Effective
Recruitment
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coach.
You
only need develop sensory acuity.
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Chin
Tuck Piew, the Administrator of Human Resources and Personnel
Development at Gleneagles Hospital (Kuala Lumpur) Sdn
Bhd talks about his approach to recruitment
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| Diversity
Management |
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The
Challenge of Change
Management |
Dr
Peter Shephard says, "If most members of that group
follow a consistent pattern of behaviour, we can also
conclude that it is cultural."
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A
change management initiative focused on getting buy-in,
transformation and retention
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