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As Others Cut Back, Outsourcing Firms Pick Up The Slack
by Manish Mehta

Oct 09 | As Malaysians learn to deal with the news of the country’s contracting economy, more belt-tightening is expected.

However, not all industries are in despair.

The widespread cost-cutting by multinational companies (MNCs) and local businesses has become an unexpected boon to companies offering outsourcing services.

Contributing to the Bottom Line In Tough Times (And Good)
Jul 09 | When organisations are operating in difficult circumstances and struggle to sustain business performance, Managing Directors and CEOs are often hard pressed to maintain positive communication with employees. In the absence of information from the top, unfounded rumours will inevitably fill the void. Rumours quickly become fact and tension builds. Employees quickly become distracted, individual and department performance levels fall, and the difficult situation faced by the organisation is magnified.


Being involved with an organisation confronting this situation some years ago, I found a solution that was surprisingly simple, effective and inexpensive. It proved that HR can play a very positive and influential role in engaging staff, heightening focus on work outcomes and improving overall business performance during tough times.

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  Certification for Global Professionals in Human Resource

Randy Lotero talks about the Global Professional in Human Resources (GPHR), the certification available to HR professionals


     

Guy W Wallace


Empowerment as a Process

  Dileep Pillay
HR as a Profit Centre

Turning HR on its head. Dileep Pillay talks about HR creating a revenue stream.
The overriding goal of the “empowerment” concept is much the same as the “delegation” concept that has been promoted in past decades: Better business decisions period.

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  [excerpt] ...Some organizations have toyed with the idea of turning their HR center into a profit center. Yet, this has largely been discussed at a theoretical level; very few have actually moved ahead in practice.

Dave Rogers


Ready,set,calibrate!


Dave Rogers believes that anyone of us can be a
  Chin Tuck Piew Effective Recruitment
coach. You only need develop sensory acuity.
  Chin Tuck Piew, the Administrator of Human Resources and Personnel Development at Gleneagles Hospital (Kuala Lumpur) Sdn Bhd talks about his approach to recruitment

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Diversity Management   The Challenge of Change
Management
Dr Peter Shephard says, "If most members of that group follow a consistent pattern of behaviour, we can also conclude that it is cultural."  
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  A change management initiative focused on getting buy-in, transformation and retention

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