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As
Others Cut Back, Outsourcing Firms Pick Up The Slack
by Manish Mehta
Oct 09 |
As Malaysians learn to deal with the news of
the country’s contracting economy, more belt-tightening
is expected. However,
not all industries are in despair.
The widespread cost-cutting
by multinational companies (MNCs) and local businesses
has become an unexpected boon to companies offering
outsourcing services.
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| Contributing
to the Bottom Line In Tough Times (And Good) |
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Jul
09 | When organisations are operating in difficult
circumstances and struggle to sustain business performance,
Managing Directors and CEOs are often hard pressed to
maintain positive communication with employees. In the
absence of information from the top, unfounded rumours
will inevitably fill the void. Rumours quickly become
fact and tension builds. Employees quickly become distracted,
individual and department performance levels fall, and
the difficult situation faced by the organisation is magnified.
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| Being
involved with an organisation confronting this situation
some years ago, I found a solution that was surprisingly
simple, effective and inexpensive. It proved that HR can
play a very positive and influential role in engaging
staff, heightening focus on work outcomes and improving
overall business performance during tough times. |
Certification
for Global Professionals in Human Resource
Randy Lotero talks about the Global Professional in Human
Resources (GPHR), the certification available to HR professionals.
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GUY
W WALLACE |
Empowerment
as a Process
Sept
2008 | The overriding goal of the “empowerment”
concept is much the same as the “delegation”
concept that has been promoted in past decades: Better
business decisions period.
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DILEEP
PILLAY
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HR
as a Profit Centre
Sept 2008 | Turning HR on its head. Dileep
Pillay talks about HR creating a revenue stream. [excerpt]
...Some organisations have toyed with the idea of turning
their HR center into a profit center. Yet, this has largely
been discussed at a theoretical level; very few have actually
moved ahead in practice.
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DAVE ROGERS |
Ready,set,calibrate!
Sept
2008 | Dave Rogers believes that
anyone
of us can be a coach.
You only need develop sensory acuity. |
CHIN
TUCK PIEW |
Effective
Recruitment
Chin
Tuck Piew, the Administrator of Human Resources and Personnel
Development at Gleneagles Hospital (Kuala Lumpur) Sdn
Bhd talks about his approach to recruitment
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Diversity
Management
Dr
Peter Shephard says, "If most members of that group
follow a consistent pattern of behaviour, we can also
conclude that it is cultural."
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The
Challenge of Change Management
A
change management initiative focused on getting buy-in,
transformation and retention
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